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TrucklineMP

Account Security

Account Security

Section titled “Account Security”

Manage your account security, active sessions, and privacy settings to keep your account safe.

Accessing Security Settings

Section titled “Accessing Security Settings”
  1. Click your avatar in the top-right corner
  2. Select Settings
  3. Select the Security tab
  4. Or navigate to trucklinemp.com/user/me/settings?tab=security

Connected Account (Steam)

Section titled “Connected Account (Steam)”

Your Steam account is permanently linked to your TrucklineMP account.

  • Status: Cannot be disconnected
  • Purpose: Primary identity verification
  • Steam ID: Displayed in this section

This connection is required for account verification and cannot be changed.

Two-Factor Authentication (2FA)

Section titled “Two-Factor Authentication (2FA)”

Add an extra layer of security to your account.

Enabling 2FA

Section titled “Enabling 2FA”
  1. Click Enable 2FA
  2. A QR code is generated
  3. Scan the QR code with your authenticator app:
    • Google Authenticator
    • Authy
    • Microsoft Authenticator
    • Any TOTP-compatible app
  4. Or manually enter the secret key shown below the QR code
  5. Click Continue to Verification
  6. Enter the 6-digit code from your app
  7. Click Verify & Enable
  8. Save your backup codes — they won’t be shown again

Backup Codes

Section titled “Backup Codes”

When you enable 2FA, you receive 10 backup codes:

  • Each code can be used once
  • Use them if you lose access to your authenticator app
  • Store them in a safe place (password manager, printed copy)
  • You can copy all codes at once

Disabling 2FA

Section titled “Disabling 2FA”
  1. Click Disable 2FA
  2. Enter your authenticator code or a backup code
  3. Click Disable 2FA
  4. 2FA is now removed from your account

Warning: Disabling 2FA makes your account less secure.

If You Lose Your Authenticator

Section titled “If You Lose Your Authenticator”
  1. Use a backup code to sign in
  2. Once signed in, go to Security Settings
  3. Disable 2FA using the backup code
  4. Re-enable 2FA with a new authenticator app

Without backup codes: Contact support via Discord with proof of identity.

Developer Mode

Section titled “Developer Mode”

Enable the Developer Console to access professional tools.

What You Get

Section titled “What You Get”
  • Create API projects
  • Manage API credentials
  • Access developer documentation
  • Build integrations with TrucklineMP

Enabling Developer Mode

Section titled “Enabling Developer Mode”
  1. Click Activate in the Developer Mode section
  2. Read the confirmation dialog
  3. Click Confirm Activation
  4. Developer mode is now active

Warning: This action is permanent and irreversible.

Accessing the Console

Section titled “Accessing the Console”
  • Once enabled, click Open Console to access developer tools
  • Or navigate to trucklinemp.com/developer

Active Sessions

Section titled “Active Sessions”

View and manage all devices currently signed into your account.

Session Information

Section titled “Session Information”

Each session shows:

  • Browser — Chrome, Firefox, Safari, Edge
  • Operating System — Windows, macOS, Linux, Android, iOS
  • IP Address — The IP the session originated from
  • Start Date — When the session was created
  • Current badge — Marks your current session

Revoking a Session

Section titled “Revoking a Session”
  1. Find the session you want to revoke
  2. Click Revoke next to it
  3. The session is immediately signed out
  4. The device will need to sign in again

Signing Out All Other Sessions

Section titled “Signing Out All Other Sessions”
  1. Click Sign out all other sessions at the top
  2. All sessions except your current one are revoked
  3. Useful if you suspect unauthorized access

Privacy Settings

Section titled “Privacy Settings”

Hide External Configurations

Section titled “Hide External Configurations”
  • When enabled, your Truckline Utils configurations are only visible to you and administrators
  • Other users cannot see your configurations on your profile
  • Toggle the checkbox to enable or disable
Section titled “Legal Documents”

View the status of legal document acceptances:

  • Terms of Service
  • Privacy Policy
  • Other required agreements

Pending documents are listed and require acceptance to continue using certain features.

Staff Document Acknowledgements

Section titled “Staff Document Acknowledgements”

If you’re a staff member, view documents you’ve acknowledged:

  • Document title and version
  • Date of acceptance

Security Best Practices

Section titled “Security Best Practices”

Essential

Section titled “Essential”
  • Enable 2FA — The single most important security step
  • Save backup codes — Store them in a password manager
  • Review sessions regularly — Revoke anything you don’t recognize
  • Use a strong password — Unique to TrucklineMP
Section titled “Recommended”
  • Sign out on shared devices
  • Review authorized apps periodically
  • Keep your connected accounts up to date
  • Report suspicious activity immediately

Troubleshooting

Section titled “Troubleshooting”

”I can’t enable 2FA”

Section titled “”I can’t enable 2FA””
  • Ensure your authenticator app supports TOTP
  • Check that your device’s time is synchronized
  • Try a different authenticator app

”I lost my backup codes”

Section titled “”I lost my backup codes””
  • If still signed in, disable 2FA and re-enable it
  • If locked out, contact support via Discord
  • Provide proof of identity for account recovery

”I see a session I don’t recognize”

Section titled “”I see a session I don’t recognize””
  • Revoke the session immediately
  • Change your password if possible
  • Enable 2FA if not already enabled
  • Contact support if you suspect unauthorized access

”I can’t sign in with 2FA”

Section titled “”I can’t sign in with 2FA””
  • Check that your authenticator app’s time is correct
  • Try a backup code
  • If all else fails, contact support
Section titled “Related Guides”